Today we are going to watch videos about talking on the phone and taking phone messages.
Watch the first video then press Pause and answer the questions on your worksheet before watching the next video.
Click on the Link below to go to the videos.
http://www.youtube.com/watch?v=00m1mQFF5zo&feature=results_main&playnext=1&list=PL08BD1E7179D831EA
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